To be eligible for a return, you must have proof of purchase and the item must be clean, unwashed with original packaging, it cannot be a used product. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded to your original payment method. We don't provide a pre-paid shipping label.
---
Returns:
You may request for a return within 7 days after receiving your product.
To request a return please contact us at us@heronex.com
---
Cancellation:
You have 24 hours after placing an order to cancel it. Due to the period from processing time to our shipment team we are unable to cancel any order 24 hours after the time of purchase.
---
Choosing a selection results in a full page refresh.
